Posts by

Jan Southern

Meet Jan Southern: A Lifetime of Making Businesses Better

By Jan Southern / November 17, 2025

Get to know Jan Southern, a trusted Ferguson Alliance advisor who brings decades of real-world experience helping businesses work better.

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How to Plan and Prepare for the Unexpected in Your Family Business

By Jan Southern / September 22, 2025

Unexpected events can significantly disrupt family businesses. Discover key strategies for effectively planning and preparing for such incidents, ensuring your business remains robust and resilient in the face of unforeseen challenges.

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How Family-Owned Businesses Can Prepare for a Smooth Succession or Exit

By Jan Southern / June 23, 2025

Succession in a family-owned business doesn’t have to be messy or uncertain. Learn how to prepare for a smooth transition with the right planning, systems, and support.

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Building a Better Business: How to Create a Process Improvement Plan That Actually Works

By Jan Southern / May 12, 2025

Small inefficiencies can snowball into big problems. Learn how to build a strategic, people-centered process improvement plan that actually works – and keeps working.

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How Operational Excellence Can Increase Family Business Profitability

By Jan Southern / April 15, 2025

When profits dip, the problem isn’t always financial. Operational inefficiencies often drive rising costs and stalled growth. In this post, we explore how small process improvements can restore momentum and boost profitability.

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Insights on Overcoming Challenges in Family-Owned Businesses

By Jan Southern / December 10, 2024

Jan Southern explores common family business challenges and how to uncover them in this podcast interview with Deb Krier.

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Managing Project Conflict in Your Family Business

By Jan Southern / September 24, 2024

Conflict is inevitable in any project, but it doesn’t have to derail progress. Learn how to identify signs of unhealthy conflict and manage it effectively to keep your team focused and productive. Discover practical tips for encouraging constructive discussions and when to involve outside help for resolution.

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The Hidden Costs of a Disorganized Business: Why You Need to Organize Your Files

By Jan Southern / July 16, 2024

Have you ever really stopped to consider the costs of being disorganized when retaining business files and essential documents? If you don’t want to pay a disorganization premium, then let’s talk about getting your filing system organized.

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